Privacy Policy Overview

This Privacy Policy explains how Stamp Gate Friend collects, uses, shares, retains, and deletes personal data in connection with stampgatefriend.click. It is written as a data lifecycle notice for visitors, course enquirers, and other users who interact with the site.

Policy guidance

This introduction summarizes the subjects addressed in the policy and points to related internal guidance.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01

Data We Collect

We may process name, email address, phone number if provided, inquiry message, and service preferences when you submit a form or otherwise contact us. We also process server request metadata and browser and device information for security, delivery, and basic site administration.

We collect only the categories needed to handle inquiries and operate the site.
02

How We Receive Data

Personal data is received when you complete a contact form, send a message, or choose service preferences. Technical data is generated automatically through normal website use and server interaction.

Most information comes directly from your submissions or from the device used to access the site.
03

Cookie Categories

The site uses cookies for essential operation and to store privacy preferences. We do not confirm the use of analytics or marketing cookies. Any non-essential cookie use would be limited to what is disclosed in this policy and subject to applicable controls.

Only essential and preference cookies are confirmed for this site.
04

Cookie Controls

We use essential cookies to support core site operation and cookies that remember privacy preferences. You can manage cookies through your browser settings, and where available, through on-site preference tools. Disabling essential cookies may affect site functionality.

Cookie controls are limited to essential functions and preference management.
01

Purposes of Processing

We use personal data to respond to contact form submissions, manage inquiries, deliver requested information, maintain website security, support technical operation, and keep records needed to administer the site. We may also use limited data to remember privacy preferences and to meet legal or compliance obligations that apply to our operations.

Each processing step is tied to a specific operational need.
02

Service Provider Sharing

We may share personal data with service providers that support website hosting, technical delivery, security, or message handling. These parties are expected to use the data only for the services they perform for us and to maintain appropriate confidentiality safeguards.

Operational recipients receive only the information needed for their role.
03

Legal and Protective Disclosure

We may disclose personal data when required to comply with applicable law, lawful requests, court orders, or similar legal obligations. We may also disclose information where necessary to protect the security of the site, prevent misuse, or address a serious operational issue.

Disclosure is limited to situations where law, safety, or service integrity requires it.
User Rights

Your Privacy Rights

You may ask us to confirm whether we hold your personal data, correct inaccurate details, or delete information that is no longer needed for the purpose for which it was collected, subject to legal or operational limits. You may also object to certain processing or request restriction where that option is available under applicable law.

Available rights depend on the nature of the data and the reason it is held.
Requests

How Requests Are Handled

To make a rights request, use the contact details in this policy and describe the data or action you are asking about. We may need information to verify your identity and to understand the scope of the request. If a request cannot be fully granted, we will explain the reason in general terms and, where appropriate, the remaining options.

Requests are handled through a verification and review process before any action is taken.
Data Retention

Retention and Deletion

We retain personal data according to its lifecycle. Inquiry records are kept while we are handling the request and for any follow-up that is reasonably connected to it. Technical records are kept for security, troubleshooting, and service integrity, then removed or anonymized when they are no longer needed. Where deletion is not immediate, data is restricted to the extent practical until the retention purpose ends.

Data is kept only for as long as it serves the purpose for which it was collected.
Policy Updates

Policy Changes

If we make material changes, we will revise this page and may provide an additional notice through the site or another reasonable channel. The updated version applies from the time it is posted unless a different effective date is stated.

We review this notice when our practices change or when legal requirements call for an update.

Contact for Privacy Matters

Email contact
support@stampgatefriend.click
Telephone
+60 12-088 2807
Postal address
Lot43-G, Jalan Coastal, 88100 Kota Kinabalu, Sabah
Service desk

Use the listed service channels for privacy questions, access requests, or correction requests.